Legal

SMS Consent & Communications Policy

Last updated: January 2025

1. SMS Consent Overview

By submitting your information through any form on this website, or by otherwise providing your phone number to The Mortgage Mechanic ("we," "our," or "us"), you consent to receive text messages from us. These messages may include:

  • Mortgage updates and loan status notifications
  • Appointment reminders
  • Educational resources
  • Promotional or marketing messages (if opted in)
  • Responses to inquiries

Your consent is voluntary and not required to use our services or to be connected with a mortgage professional.

2. Message Frequency

Message frequency varies based on your interactions, typically inquiry follow-ups, application reminders, updates during the mortgage process, and occasional promotional messages (if opted in). You will not receive excessive or spam-like messaging.

3. Opt-Out Instructions

To opt out, reply STOP to any message. You will receive a confirmation that you have been unsubscribed. To re-subscribe, reply START.

4. Help & Support

If you need assistance or more information about our SMS program, reply HELP to any message, or contact us at gzajac@hoothomeloans.com or (239) 919-6168.

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier. We are not responsible for any fees charged by your carrier.

6. Consent for Automated Messages

By opting in, you consent to receive messages that may be sent via autodialer, automated SMS systems, pre-programmed text workflows, or manual messaging from our team. Opting in is not required as a condition of service.

7. Your Responsibilities

  • Provide a valid mobile number
  • Notify us if the number is changed or disconnected
  • Not use someone else's number without authorization

8. Privacy & Data Use

Your phone number and personal information are stored securely and used only according to our Privacy Policy. We will never sell or share your phone number with unaffiliated third parties for marketing purposes.

9. Age Requirements

You must be 18 years or older to consent to receiving SMS messages from The Mortgage Mechanic.

10. Carrier Compliance

Mobile carriers are not liable for delayed or undelivered messages. We follow CTIA and carrier rules to help ensure reliable, high-quality delivery.

11. Changes to This SMS Policy

We may update or revise this policy at any time. Changes will be posted on this page with a new "Last updated" date. Continued use of our website or messaging services indicates acceptance of any updated terms.

12. Contact Information

The Mortgage Mechanic · Powered by Hoot Home Loans LLC
Email: gzajac@hoothomeloans.com
Phone: (239) 919-6168